Viracor-IBT accepts requests for additional testing utilizing a specimen that has already been shipped. Specimens are stored for 30 days after the initial test order which allows you to add on tests (contingent on having the proper specimen type in sufficient volume). To order an add-on test, place the order utilizing the same ordering method used for the initial order. You will be contacted if insufficient specimen volume remains for your add-on test order.

How to place an add-on test order based on the initial test ordering method:

Step 1: Log into retriever.

Step 2: Enter the patients last and first names and click Search:

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To request the return of a specimen to the originating laboratory, complete the Specimen Return Form and fax to (816) 347-0143.

For other specimen inquiries, please contact client services at (800) 305-5198.

For a complete guide to using Retriever, download the Retriever User Manual or view the Retriever Training Video.